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06Case study · 2025

Emergency power restoration

Late-night call-out for a smoking distribution board in a landed home. Power restored safely the same night, full DB replaced the following day.

Residential East Coast, Singapore Same night
Emergency power restoration
Sector
Residential
Response
<60 min
Restored
Same night
Warranty
12 mo
The brief

What the client needed.

Family with young children, no power, smell of burning insulation. Required immediate isolation and a same-night safe restoration of essential circuits.

Our approach

How we delivered it.

Licensed electrician on site within 60 minutes. Isolated the faulty sub-circuit, restored essentials (lights, fridge, fans), and scheduled a full DB swap with new RCBOs the next morning.

Outcome

The result on hand-over.

No fire damage. Insurance-ready report issued. Homeowner now on a half-yearly inspection plan.

Scope delivered

What we installed.

  • Same-night fault isolation
  • Essential-circuit restoration
  • Replacement consumer unit
  • RCBO + surge protection
  • Insurance incident report